Types of Programs

PFI HELPS ENGAGE PEOPLE Across the enterprise to help you achieve specific goals and objectives

Whether it’s to help salespeople hit an important goal, encourage better customer service and efficiency, encourage employees to focus on safety and quality, channel partners to sell more, or customers to buy more, PFI has a 93-year track record helping organizations achieve concrete goals year after year.

While it’s easy to start with one challenge, such as a sales or channel engagement program, or one to encourage cost-control, better cash flow, or productivity and quality, PFI provides the possibility of integrating all your engagement efforts on a single technology platform.

Our enterprise engagement technology platform and program design team make it possible to harmonize and align the interests of all your stakeholders toward a common purpose, goals, and objectives, while maintaining branding and business rules across the enterprise.

Imagine the impact measurement capabilities of being able to correlate efforts across different business objectives and audiences.

Employee Performance

There is now extensive independent proof from multiple sources that having highly engaged employees offers a significant potential for profitability and even enhanced share price performance for public companies. Properly designed employee performance incentives can get people focused specifically on the purpose, goals, and objectives most important to your organization or team in a highly measurable way.

PFI assists in the development and implementation of measurable employee performance programs that can include efforts to: increase productivity, quality, cost controls, cash flow, better internal and external customer service, safety, wellness, attendance, referral—all powered with an enterprise engagement platform that makes it easy to align and manage all the necessary communications, learning, surveys and feedback, social recognition, rewards.

Demonstrating our ability to address almost any issue involving people, we developed a program to help America's trucking companies and fleets address high fuel costs. To assist trucking companies and company fleets, PFI developed MileageMasters to inform and motivate drivers to utilize fuel saving techniques with points earned out of fuel savings. PFI provides total turnkey program administration, providing all elements needed to operate a successful MileageMasters program including program design, development, communications and awards, and impact measurement. This type of customized approach can be created for almost any industry.
Peer-to-peer points allow employees at all levels to express spontaneous and informal recognition among co-workers—often the most coveted form of recognition in the workplace. Employees can express appreciation for their peers who make a significant difference in everyday work-life or for specific actions by nominating them to receive points redeemable for appropriate awards. PFI’s Peer-to-Peer points are administered online making the nomination, approval, reward, and ordering process quick, fun, and easy, and can include a social wall to encourage public recognition.
A well-designed safety incentive program leads to lower worker compensation premiums, fewer lost-time accidents, increased productivity, and healthier profits. PFI has a time-tested, proven ‘Safety First Program’ –an off-the-shelf incentive program, utilizing scratch-off point cards to reward employees for working safely. By participating in company training programs, identifying risks, practicing on-site safety procedures, employees can collect points and redeem them for desirable rewards.
Employees are most often the best, most cost-effective source for suggestions to improve business processes. The "You're A Star" Employee Suggestion Program allows employees to be rewarded each time a qualified suggestion is presented, implemented or proves a specified savings or improvement to the company. Suggestions can include new ways to add value to customers, ideas to cut costs or improve cash flow, productivity, and quality, or encourage referrals, etc. This is just another way PFI can create customized programs for specific applications.

Recognition

There’s a difference between programs designed to engage people to accomplish specific goals and objectives, and expressing appreciation for their time at the organization. Implementing a service recognition program is a way of genuinely recognizing employees’ contributions and loyalty to their company that can support employee morale, retention and contribute to a more positive work environment. Reflections Service Recognition Program is a timesaving, cost-effective solution for rewarding employees for their years of service, automating the administration so management can take the time for the proper expression of appreciation.

Reflections offers 14 impressive collections of brand name traditional, contemporary and lifestyle merchandise, appealing to any employee. Full-color merchandise selections sheets, a personalized certificate of appreciation and order certificate are beautifully featured in an elegant presentation folder and envelope for easy distribution. And, of course, all gifts can be redeemed online on a catalog customized with your branding and message.

A completely customized Service Recognition Program can be designed and implemented for as few as 150 employees. PFI will work with you to select awards to fit the demographics of your employees at any desired value. In addition to a customized merchandise selection, award brochures, certificates, folders and other collateral materials can be designed to reflect an organizations corporate image, along with a personalized online redemption site. PFI provides a fact sheet for managers that addresses effective presentation practices to add extra impact to the program.
Put your Reflections or completely custom Service Recognition Program online. Employees view the selections, order their award and track their shipment on a custom web site that can be used in combination with a traditional, paper-based ordering system.

Sales and Marketing

Sales and marketing incentives are developed with a very basic objective - to drive business. PFI assists in the creation, development and delivery of a successful, results-oriented sales or marketing incentive program. Any of the PFI award offerings can be utilized in a variety of programs.

Because sales and marketing incentives often are based on clear sales objectives, these programs often have a pay-for-performance model. PFI assists in the creation, development and delivery of the program, and customization of the technology, and then earns the bulk of its fees when people not only earn their points but redeem them.
The possibilities are almost endless. Our program design expertise and technology include:
  1. Consumer promotions
  2. Dealer or distributor incentives
  3. Referral programs
  4. Sales rep/broker incentive programs
  5. Sales contests
  6. Customer loyalty
  7. Sales spurt programs

Instant Award and gifting Systems

PFI's Instant Award Systems (IAS) are designed to give immediate, on-the-spot recognition and can be utilized in any type of program, such as employee performance, employee recognition, sales incentive or customer loyalty programs, or just plain gifting.

Awards Collection:  AwardsCollection.com offers gift cards available in 13 different award values used to redeem merchandise on the AwardsCollection.com web site. Perfect for employee gifts, customer rewards and any other programs in which plateau award levels are used; i.e., people earn gifts based on achieving a certain level of performance.
E-Points: a new and exciting incentive concept utilizing electronic points and an online catalog for merchandise award redemption
"Way to Go!":  Participants can collect and redeem their points online, utilizing customizable point cards. A great way to reward employees for a job well done!